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About Us - Non-Discrimination Policy



Information, Routes, and Demand Response Services

Toll Free: 1-800-839-5005

Relay Iowa: 711



Main Dispatch Office - Dubuque

7600 Commerce Park
Dubuque, IA 52002
Phone: (563) 588-4592
dbq garage

Jackson County RTA Bus Garage

1000 E Quarry Rd.
Maquoketa, IA 52060


maquoketa garage

Delaware County RTA Bus Garage

1020 South 3rd Street
Manchester, IA 52057

manchester garage

Dyersville RTA Bus Garage

521 5th Street NW
Dyersville, IA 52040

dyersville garage

TITLE VI COMPLAINT AND INVESTIGATION PROCEDURES SUMMARY


Delaware Dubuque Jackson County Regional Transit Authority (RTA) hereby gives public notice that it is the policy of Region 8 RTA to assure full compliance with Title VI of the Civil Rights Act of 1964, related statutes and regulation providing that no person shall on the ground of race, color, national origin, gender, age or disability be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. The Civil Rights Restoration Act of 1987 amended Title VI to specify that entire institutions receiving federal funds, whether schools, colleges, government entities, or private employers, must comply with Federal civil rights laws, rather than just the particular programs or activities that receive federal funds. To receive more information on the RTA's obligations regarding Title VI, please contact the RTA Manager of Transit Operations or The Civil Rights Coordinator as listed below.


We are also concerned about the impacts of our programs, projects and activities on low income and minority populations ("Environmental Justice") under Title VI. Any person who believes that they are being denied participation in a project, being denied benefits of a program, or otherwise being discriminated against because of race, color, national origin, gender, age, or disability, may contact:


Manager of Transit Operations
RTA
563-588-4592

or

The Civil Rights Coordinator
Office of Employee Services - Civil Rights
800-262-0003


You should contact one of the above individuals as soon as possible but no later than 180 days after the alleged discrimination occurred, or if there has been a continuing course of conduct, no later than 180 days after the alleged discrimination was discontinued. Contact the RTA Manager of Transit Operations or the Civil Rights Coordinator to get more information on the Title VI program.


If information is needed in another language, contact 563-556-4166 or 563-588-4592.


For more information on our non-discrimination policy or to file a complaint with the RTA, please click here.