Publications
The Auditor’s Report is an annual audit by an independent public accountant is required by several state and federal statutes. The audit report contains the yearend financial statements of the RTA as well as the auditor’s opinion that the financial statements comply with generally accepted accounting principles and present fairly, in all material respects, the financial position of the organization.
RTA Discipline and Zero-Tolerance Bullying Procedures
The RTA’s mission is to provide accessible, safe, convenient, and efficient transportation for all citizens in the cities, communities and rural areas of Delaware, Dubuque, and Jackson Counties to enhance their quality of life. Therefore it is important that all passengers respect the other passengers on the bus including the bus driver. If a passenger does not, the RTA reserves the right to refuse service. Video cameras are installed on all of the buses and monitored on a regular basis.
RTA Zero Tolerance Bullying Procedure
RTA Progressive Discipline Policy
Public Involvement Policy Plan
The RTA 8 Public Involvement Policy (PIP) was developed due to a need for proactive citizen involvement in the activities conducted by RTA 8. The plan outlines recommended methods to engage the public during the decision-making process and informs members of the public how they can be involved.
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Marketing Plan
This Marketing Plan was created to focus resources and efforts on the RTA’s target markets within the Region. The data included in this document was collected from a variety of sources including East Central Intergovernmental Association’s (ECIA) Regional Planning Affiliation, current and potential RTA passengers, and stakeholders such as service providers and other members of the Transit Action Group (TAG).
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Limited English Proficiency Plan (LEP)
RTA 8 provides meaningful access to its programs, services, and activities to individuals with limited English proficiency, in compliance with US Department of Transportation policy and guidance on federal Executive Order 13166.
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Passenger Transportation Plan
The Passenger Transportation Plan is an annually updated document that outlines existing services, identifies gaps in service, and proposes projects to fill those gaps.
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Fare Increase & Service Reduction Policy
Soliciting and Considering Public Comments will be completed prior to raising fares or implementing a Major Service Reduction.
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